Committee Descriptions

The RSM Classic wouldn’t be possible without the help of our many volunteers. Our goal is to create a friendly an enjoyable experience for our patrons, PGA TOUR players, hospitality partners and volunteers alike! We appreciate the dedication, flexibility and friendly demeanors of all our volunteers to allow the tournament to reach this goal.

Volunteer Supporting Sponsor
Volunteer Supporting Sponsor

Admissions and Will Call

The main tournament Will Call is located in the general parking area at McKinnon/St Simons Island Airport. A second location will be positioned near the main tournament entrance for patrons who choose to bike to the tournament. Responsibilities include:

  • Selling tickets for the golf tournament
  • Fulfilling ticket orders that have been pre-purchased through the website
  • Distributing volunteer uniform packages for our out-of-town volunteers
  • Managing the tournament’s Lost & Found items

Will Call will be open Monday through Saturday from 7am to 4pm and Sunday from 7am to 1pm.

Caddie Services

The Caddie Services committee is responsible for assisting the Caddie Master during tournament week. Responsibilities include:

  • Caddie Registration
  • Maintenance of caddie bibs and towels
  • Distribution and collection of caddie bibs each day
  • General assistance in the main Caddie Tent

The Caddie Services committee will be schedule each day, Monday through Sunday, and will have the option of working a morning or afternoon shift.

Monster Board

There are two manual Monster Boards at the tournament: one in the village area and one near 9 green. Volunteers on this committee are responsible for maintaining the hole-by-hole scores of the tournament leaders on these two boards. Please note, volunteers assigned to this committee may be asked to climb a latter. The Monster Board committee will be scheduled, Thursday through Sunday, from 10am until the conclusion of play.

On-Site Shuttles

The On-Site Shuttle committee will responsible for two primary services:

  • Transporting PGA TOUR Professionals on-course
  • Assisting Handicap Patrons from the Handicap Shuttle Drop Area to to the Handicap Seating Area and back

Shuttle routes for On-Site shuttle drivers have been predetermined and it is mandatory for all volunteers to attend training. The shuttles will operate Monday through Sunday of tournament week with additional shuttle routes Wednesday through Friday while we are utilizing the Plantation Course.

Standard Bearers

Standard Bearers

As a Standard Bearer, you will have the opportunity to walk along with a group of PGA TOUR players inside the ropes. The role of a Standard Bearer is to show the gallery who is playing in their assigned group and to display each of their scores relative to par. Volunteers on this committee are expected to:

  • Carry a Standard (small scoreboard) for a group of PGA TOUR players
  • Keep the score for each of the players in your group updated
  • Understand and practice the rules and etiquette of golf

Please note, all volunteers on this committee must be able to walk long distances

Walking Scorers

Walking Scorers

The job of a walking scorer is to walk with a group and keep their score and specific statistics. You will be issued equipment which includes a handheld device and voice radio that enables you to be in constant communication with the ShotLink staff. It is critical that the scores and statistics recorded are accurate for every player in your group.

Volunteers assigned to this committee must have an understanding of the game of golf and been a volunteer for The RSM Classic in the past. In addition, it is mandatory for all Walking Scorers to volunteer for the Wednesday Pro-Am and attend training the weekend before tournament week.


Located in high traffic areas and the main entrance, Ambassadors act as on-course greeters for our patrons to answer questions they may have while on the grounds. Responsibilities include:

  • Greeting tournament guests as they arrive on the grounds of the tournament
  • Answering patron questions relating to directions, pairings, tee times, etc.
  • Distributing Official Spectator Guides and Pairings Sheets

Ambassadors will be scheduled Wednesday through Sunday and have the option of working a morning or afternoon shift each day.


The Ecology committee is responsible for the maintenance of recycling containers and trash receptacles throughout the tournament grounds. Volunteers are schedule to assist with these duties Wednesday through Sunday. Thanks to a very high retention rate, very few new volunteers are assigned to this committee.



Marshals are the largest group of volunteers and are essential to operating a successful golf tournament. Responsibilities for Marshals include:

  • Maintaining crosswalks and player walkways between holes
  • Monitoring crowd noise
  • Assisting patrons with questions and assistance in case of emergency

Marshals will be scheduled Wednesday through Sunday. Wednesday will consist of a longer shift (approximately 8 hours), while all competition days (Thursday – Sunday) will consist of one shift approximately 6 hours. We request that you schedule at least one of your two Marshal shifts on Saturday or Sunday.

Practice Range

Practice Range volunteers will assist players and their caddies on the Practice Range and will be responsible for:

  • Sorting ball types and filling range bags
  • Maintaining Driving Range signs placed behind each player on the range
  • Keeping the Practice Area clean and organized
  • Assisting the Sea Island Golf Performance Staff with additional duties throughout tournament week

Volunteers on this committee will be required to submit a photo for their volunteer credential. Volunteers are scheduled from Monday through Sunday with both morning and afternoon shifts. Please note that due to a high retention rate of volunteers on this committee, new volunteers are not often assigned.

Supply Distribution

The Supply Distribution committee is responsible for ensuring drinks and snacks are distributed to a number of locations throughout the course. Volunteers will also service a snack and drink cart specifically for other volunteers positioned on-course.

Please note, the tasks assigned to this committee are physically demanding. Volunteers assigned to this committee must be able to lift and move heavy objects. This committee is scheduled all week, Monday through Sunday, with most shifts before and after play is complete.

Volunteer Contact Information

Laser Operators

Laser Operator volunteers are a part of the Scoring Committee and are responsible for recording each golf shot by using trigger-type lasers, survey grade lasers, and a palm device. Operators are needed for both the fairway and greenside lasers (located in small towers). Training and on-site support will be provided by PGA TOUR ShotLink staff. Volunteers are needed Thursday through Sunday.

There will be a MANDATORY meeting to attend the weekend prior to tournament. Wednesday is a practice day for running the laser equipment. Volunteer shifts are full-day shifts approximately 5 to 6 hours for each shift. Two-full day shifts will fulfill your minimum 12 volunteer hours, however, we encourage the additional help if you are available!

Player Transportation

Player Transportation

Volunteers assigned to the Player Transportation committee will have the opportunity to drive brand new cars courtesy of our local dealerships! Responsibilities for this committee include:

  • Collection and delivery of Tournament Vehicles (approx. 150) to and from local dealerships (Friday before tournament week and Monday following)
  • Transporting players and their families to and from regional airports (including Jacksonville Int’l Airport and Brunswick Golden Isles Airport)
  • Escort players and their families on a per request basis throughout tournament week

Volunteers on this committee must be 21 years of age with a clean driving record and will be required to submit a background check. Volunteers for the committee are needed from the Friday before tournament week to the Monday following. In addition, all Player Transportation volunteers are encouraged to bring a book, iPad or other reading material as there may be some waiting time during shifts.

Security Volunteers

Security Volunteers

The Security Committee works directly with local law enforcement and paid security to:

  • Check tickets for access into restricted areas such as hospitality venues, the Tournament Office, and Media Center
  • Provide directions and answer questions for patrons
  • Welcome guests as they enter restricted areas

The Security Committee is scheduled from Thursday to Sunday with a few positions available, Monday to Wednesday.

Volunteer Headquarters

Volunteers assigned to Volunteer Headquarters are here to “do what needs to be done.” While assignments vary from day to day, the Volunteer Headquarters committee is available for any committee that needs additional assistance. This committee also assists prior to Tournament Week preparing volunteer materials for distribution and staff our Volunteer Uniform and Credential Pickup.


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