Committee Descriptions

The RSM Classic wouldn’t be possible without the help of our many volunteers. Our goal is to create a friendly an enjoyable experience for our patrons, PGA TOUR players, hospitality partners and volunteers alike! We appreciate the dedication, flexibility and friendly demeanors of all our volunteers to allow the tournament to reach this goal.  

Click on each of the committee titles below for a description about each volunteer committee:

Admissions & Will Call

Admissions & Will Call

The main tournament Will Call is located in the general parking area at McKinnon/St Simons Island Airport. A second location will be positioned near the main tournament entrance for patrons who choose to bike to the tournament. Responsibilities include:

  • Selling tickets for the golf tournament
  • Fulfilling ticket orders that have been pre-purchased through the website
  • Distributing volunteer uniform packages for our out-of-town volunteers
  • Managing the tournament’s Lost & Found items

Will Call will be open Monday through Saturday from 7am to 4pm and Sunday from 7am to 1pm.

Committee Chair: Jon Langford

Ambassadors

Ambassadors

Located in high traffic areas and the main entrance, Ambassadors act as on-course greeters for our patrons to answer questions they may have while on the grounds. Responsibilities include:

  • Greeting tournament guests as they arrive on the grounds of the tournament
  • Answering patron questions relating to directions, pairings, tee times, etc.
  • Distributing Official Spectator Guides and Pairings Sheets

Ambassadors will be scheduled Wednesday through Sunday and have the option of working a morning or afternoon shift each day.

Committee Chairs: Julie Ackerman, Steve Holt, John Pope

Caddie Services

Caddie Services

The Caddie Services committee is responsible for assisting the Caddie Master during tournament week. Responsibilities include:

  • Caddie Registration
  • Maintenance of caddie bibs and towels
  • Distribution and collection of caddie bibs each day
  • General assistance in the main Caddie Tent

The Caddie Services committee will be schedule each day, Monday through Sunday, and will have the option of working a morning or afternoon shift.

Committee Chair: James Loggins

Ecology

Ecology

The Ecology committee is responsible for the maintenance of recycling containers and trash receptacles throughout the tournament grounds. Volunteers are schedule to assist with these duties Wednesday through Sunday.
Thanks to a very high retention rate, very few new volunteers are assigned to this committee.

Committee Chairs: Jean Stacy, Chris Tolleson

Competition Support: Location-Based  Operators

Competition Support: Location-Based Operators

Experience The RSM Classic from inside the ropes! This committee is responsible for measuring and recording the location and distance of every shot hit during the tournament using the ShotLink scoring system. The measurements enable real-time distance data and statistics to be delivered to scoreboards, TV broadcasts, the internet, and mobile device applications. Volunteers on this committee are assigned to one of three roles: Laser Operators, Tablet Operators, and Rovers. It requires a basic knowledge of the game of golf, as well as a commitment to timeliness, accuracy, and attention to detail.

Laser Operators use a laser rangefinder to track the landing position of shots on and around the fairway. Laser operators are stationed on a fairway and should be physically able to stand at their laser position for the duration of their shift in potentially varied weather conditions. Laser operators should be comfortable with technology and focused on capturing data in a timely but accurate manner.

Tablet Operators use a handheld tablet device to plot the ending position of shots. Tablet operators are expected to be mobile and walk around the fairways or greens as necessary to gain an accurate insight into ball location. Tablet operators should be physically fit, capable of standing/walking for the duration of their shift in a variety of weather conditions.

Rovers are responsible for providing support to the Location-Based operators on a specific golf hole to provide breaks, answer questions, and provide assistance as needed.

Committee Chairs: Stewart LaFave, Joe Wills

Gallery Management (Formerly Marshals)

Gallery Management (Formerly Marshals)

Gallery Management Ambassadors are given a unique inside and outside the ropes tournament experience. They are responsible for managing gallery noise & traffic; ensuring the safety of our guests by reinforcing health & safety policies; leading by example; and providing a world class guest experience. Gallery Management Ambassadors are assigned to the teeing area, fairway and green of a specific hole (1-18), or to high traffic areas such as practice locations, cross walks, and hospitality areas.

Will also serve as the evacuation committee should the weather become dangerous. Volunteers will be on their feet throughout the shift and will need to be able to walk to and from their post each day. Volunteers will be assigned to a specific hole once their application is received, assignment will be based on availability and group affiliation.

Gallery Management Volunteers will be scheduled Thusday through Sunday. All competition days (Thursday – Sunday) will consist of one shift approximately 6 hours. We request that you schedule at least one of your two Marshal shifts on Saturday or Sunday.

Committee Chairs: Tom Morefield, Mark Sertich, Clarence Strahan and Bob Terjesen

Monster Board

Monster Board

There are two manual Monster Boards at the tournament: one in the village area and one near 9 green. Volunteers on this committee are responsible for maintaining the hole-by-hole scores of the tournament leaders on these two boards. Please note, volunteers assigned to this committee may be asked to climb a ladder. The Monster Board committee will be scheduled, Thursday through Sunday, from 10am until the conclusion of play.

Committee Chair: Carol Clapp

On-Site Shuttles

On-Site Shuttles

The On-Site Shuttle committee will responsible for two primary services:

  • Transporting PGA TOUR Professionals on-course
  • Operating shuttle services for patrons with physical limitations to and from the main "Special Needs" shuttle drop area

Shuttle routes for On-Site shuttle drivers have been predetermined and it is mandatory for all volunteers to attend training. The shuttles will operate Monday through Sunday of tournament week with additional shuttle routes Wednesday through Friday while we are utilizing the Plantation Course.

Committee Chairs: Rick Shelnutt, Fleming Martin

Player Transportation

Player Transportation

Volunteers assigned to the Player Transportation committee will have the opportunity to drive brand new cars courtesy of BMW! Responsibilities for this committee include:

  • Collection and staging of Tournament Vehicles to various airports and main locations(Saturday before tournament week and Monday following).
  • Transporting players and their families to and from regional airports (including Jacksonville Int’l Airport and Brunswick Golden Isles Airport)
  • Escort players and their families on a per request basis throughout tournament week

Volunteers on this committee must be 21 years of age with a clean driving record and will be required to submit a background check. Volunteers for the committee are needed from the Friday before tournament week through the Monday following. In addition, all Player Transportation volunteers are encouraged to bring a book, iPad or other reading material as there may be some waiting time during shifts.

Committee Chairs: Clark Drumm, Diane Smoot, Lisa Kaspar, Bryan Stephens

Practice Range

Practice Range

Practice Range volunteers will assist players and their caddies on the Practice Range and will be responsible for:

  • Sorting ball types and filling range bags
  • Maintaining Driving Range signs placed behind each player on the range
  • Keeping the Practice Area clean and organized
  • Assisting the Sea Island Golf Performance Staff with additional duties throughout tournament week

Volunteers on this committee will be required to submit a photo for their volunteer credential. Volunteers are scheduled from Monday through Sunday with both morning and afternoon shifts. Please note that due to a high retention rate of volunteers on this committee, new volunteers are not often assigned.

Committee Chairs: Jeff Bennett, Jim Goodis

Security

Security

The Security Committee works directly with local law enforcement and paid security to:

  • Check tickets for access into restricted areas such as hospitality venues, the Tournament Office, and Media Center
  • Provide directions and answer questions for patrons
  • Welcome guests as they enter restricted areas

The Security Committee is scheduled from Thursday to Sunday with a few positions available, Monday through Wednesday.

Committee Chairs: Carl Alexander, Gene Alexander and Eddie Wildsmith

Standard Bearers

Standard Bearers

As a Standard Bearer, you will have the opportunity to walk along with a group of PGA TOUR players inside the ropes. The role of a Standard Bearer is to show the gallery who is playing in their assigned group and to display each of their scores relative to par. Volunteers on this committee are expected to:

  • Carry a Standard (small scoreboard) for a group of PGA TOUR players
  • Keep the score for each of the players in your group updated
  • Understand and practice the rules and etiquette of golf

Please note, all volunteers on this committee must be able to walk long distances

Committee Chairs: Dorris Burton, Jeff Burton

Supply Distribution

Supply Distribution

The Supply Distribution committee is responsible for ensuring drinks and snacks are distributed to a number of locations throughout the course. Volunteers will also service a snack and drink cart specifically for other volunteers positioned on-course.

Please note, the tasks assigned to this committee are physically demanding. Volunteers assigned to this committee must be able to lift and move heavy objects. This committee is scheduled all week, Monday through Sunday, with most shifts before and after play is complete.

Committee Chairs: Bud Lensch, Mike Poillucci

Volunteer HQ

Volunteer HQ

Volunteers assigned to Volunteer Headquarters are here to “do what needs to be done.” While assignments vary from day to day, the Volunteer Headquarters committee is available for any committee that needs additional assistance. This committee also assists prior to Tournament Week preparing volunteer materials for distribution and staff our Volunteer Uniform and Credential Pickup.

Committee Chair: Barbara Van Buskirk, Sue Donnolly and Stacey Bristol

Walking Scorers

Walking Scorers

The Walking Scorer role is a critical volunteer position that requires mental and physical stamina, attention to detail, and understanding of the game of golf. Scorers accompany a group of up to 3 players to keep their score, track specific statistics, and provide real-time data capture that informs all aspects of the ShotLink system. Walking scorers should have the physical ability to easily keep pace with their group across all 18 holes without a break and in varying weather conditions. For reference, 18 holes will vary from 5-6 miles or roughly 10,000 steps. They should be comfortable using a handheld digital device to record each shot, as well as the voice radio with a headset that allows for constant communication with the ShotLink staff.

Walking Scorer volunteers are required to complete an online training course, attend a 1-hour in-person training the weekend before tournament week, and should be available for the Wednesday Pro-Am for in-person practice. Volunteers must be 18+ years old and must sign a Disclosure Form.

Committee Chairs: Keith Lawrence, Jim Mahoney


Volunteers in this committee will work inside the ropes and assist fellow Location-Based Operators in locating player's shots in and around the fairways, or greens and identifying situations where players’ shots may be obstructed. Volunteers must be 18+ years old and must sign a Disclosure Form. This Committee works all-day shifts outside.

Committee Chairs: Stewart LaFave, Joe Wills

Presenting Volunteer Sponsor

Volunteer Contact Information

Text Alerts

If you would like to receive important tournament updates such as weather alerts and changes to tee times, text “RSMClassic” to “84483”.

Thank you to our 2021 Volunteer Sponsors:

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